rahmen obenRemote Helpdesk

We make it a habit of showing up at precisely the right moment

IT service and support when you need it, regardless of holidays, vacation, sickness, lousy weather or hangovers.

Tough question: How big does your IT staff have to be to deal effectively with all eventualities across the full spectrum of your infrastructure? Hmm...

Rent-an-Operator: It’s easy to schedule one of our IT specialists to show up just before deadline or whenever else things tend to get tight. They can come around on short notice, or be programmed at regular intervals. Terrific way to solve complex IT problems, or support your staff, without having having a full-time IT department.

Our people really work and live in their own time zones. They are available just about any time. At your office, through remote connections, and of course over the telephone. Our competitors keep orderly work hours. But not us. We know that you most often settle down to do your best work after hours, on the weekends and even holidays.

» So do we.

rahmen unten
CORE COMPETENCIES

Standard-knowledge? At us, yes:

  • Heterogenous production environments (Mac/Win/Linux), filmmaking, pre-press, page proofs, photo handling work flows, PDFs
  • Editorial systems for three to 300 users, with applications including InDesign/InCopy, XPress/CopyDesk, Softcare K4/K2, CenShare, Quark Publishing System (QPS), you-name-it...
  • Adobe CS/Quark plugin interfaces
  • Automation solutions with Adobe InDesign Server, full and partly automated technical workflows for editorial and graphics departments
  • Secure client-/ server- environments, with Mac OS X Server, Debian Linux, Helios